Privacy Policy

1. Introduction

This Privacy Policy describes how Azimuth Express LLC ("Company", "we", "our", or "us") collects, uses, and protects personal information when you visit our website and use our services. By accessing or using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: name, email address, phone number, business name, and billing information.
• Payment Information: processed securely through third-party providers (Stripe, PayPal). We do not store credit card numbers on our servers.
• Business Data: links to your Google Business Profile, Yelp, or other platforms that you choose to share.
• Technical Data: cookies, IP address, browser type, and usage data.

3. How We Use Information

Information may be used for the following purposes:

• To provide and manage services.
• To process payments and manage subscriptions.
• To send invoices, receipts, and service updates.
• To respond to inquiries and provide support.
• To improve our website and services.
• To comply with legal requirements.

4. Subscriptions and Payments

• By subscribing to our services, you authorize recurring monthly charges until cancellation.
• All payments are processed securely through Stripe or PayPal.
• Subscriptions may be canceled at any time by contacting us at info@express-reputation.com. Cancellation takes effect at the end of the current billing cycle.

5. Reviews and Reputation Management

• The Company does not create or publish fake reviews.
• Review requests are sent only to real customers of your business.
• Assistance may be provided in disputing reviews that violate the policies of Google, Yelp, or other platforms.
• The final decision regarding review removal remains with the platform.

6. Sharing of Information

Information may be shared only with:

• Service Providers: payment processors, analytics providers.
• Legal Authorities: when required to comply with applicable laws or regulations.

We do not sell personal information to third parties.

7. Data Retention and Security

• Information is retained as long as necessary to provide services and comply with legal obligations.
• Appropriate technical and organizational measures are implemented to safeguard information.
• No method of electronic transmission or storage is 100% secure, and absolute security cannot be guaranteed.

8. Cookies and Tracking

• Cookies and similar technologies are used to analyze traffic and improve user experience.
• Third-party services such as Google Analytics may collect anonymous usage data.
• Users may disable cookies in browser settings, but some features may not function properly.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold.
• Request correction or deletion of your data.
• Opt out of marketing communications.
• Withdraw consent to processing where applicable.

Requests can be submitted to info@express-reputation.com.

10. Children's Privacy

Services are not directed to individuals under the age of 18. We do not knowingly collect data from minors.

11. Governing Law

This Privacy Policy is governed by the laws of the State of Florida, United States.

12. Contact Information

For questions or concerns regarding this Privacy Policy, please contact:

• Azimuth Express LLC
• 2020 N Bayshore Dr, Miami, FL, USA
• Email: info@express-reputation.com